Shipping & Delivery
Fast, reliable delivery
We prepare every order with care to ensure your OverMusk ritual arrives in perfect condition.
Orders are typically processed within 1 to 3 business days.
Once shipped, you will receive a confirmation email with tracking details.
Delivery timeframes
Delivery times vary depending on your location and selected shipping method.
Estimated delivery times are displayed at checkout before payment.
Please note that delays may occur during peak periods or due to external logistics factors.
Shipping fees
Shipping costs are calculated at checkout based on your location and selected delivery option.
Free shipping may be offered during special campaigns or above a certain order value.
Order tracking
All orders include tracking.
You can follow your delivery in real time using the link provided in your shipping confirmation email.
Customs & duties
For international orders, customs fees or import duties may apply depending on your country.
These charges are the responsibility of the customer.
Delivery issues
If your order is delayed, lost or marked as delivered but not received
• Contact our customer support team
• Provide your order number and details
We will assist you as quickly as possible.
Incorrect address
Please ensure your shipping information is accurate before placing your order.
OverMusk is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged orders
If your package arrives damaged
• Contact us within 48 hours
• Include clear photos of the package and product
We will review your request and provide a solution.